Deliver natural and efficient customer service experiences to mobile subscribers with Amazon Lex

Month: October 2021

Deliver natural and efficient customer service experiences to mobile subscribers with Amazon Lex

By CloudPro Exam Prep

AWS FeedDeliver natural and efficient customer service experiences to mobile subscribers with Amazon Lex Mobile service providers manage a high volume of customer service calls daily. Rapidly evolving network technology and device innovations are shaping customer expectations. Delighting callers with a quick interaction is core to a successful customer experience strategy. Mobile subscribers contact customer…

Get Dynamic Insights into Your Cloud with an Application-Centric View

By CloudPro Exam Prep

AWS FeedGet Dynamic Insights into Your Cloud with an Application-Centric View By Puneet Chaddah, CTO – Relevance LabBy Ron Davis, Technical Business Development, AWS Management & Governance – AWSBy Anil Sriram, Head of Cloud Technology Services – Relevance Lab Relevance Lab Many customers have multiple applications deployed in different regions that constitute sub-applications, underlying web…

Logic Apps Standard Plan updates in public preview

By CloudPro Exam Prep

Logic Apps Standard was released at Ignite 2020 and since then we have added a lot of features to enable better enterprise integration between mission critical systems on cloud, on premises, and in a hybrid way with runtime available on Azure, Azure Arc and locally. This post includes capabilities now available in public preview.